Bilingual PMO

Driving Large-Scale, Complex Projects with Japanese–English Bilingual PMO Expertise

We modernize core systems and transform operations. By visualizing progress with WBS and RAID and running lean, we drive steady delivery. Our Japanese–English bilingual PMO eliminates on-site misalignment.

Do You Face These Challenges?

  • Inconsistent WBS granularity and progress criteria across teams, making status unclear
  • Late risk/issue detection, delaying countermeasures
  • Meetings become overly formalized, with no constructive discussion
  • Time-consuming consensus across multiple vendors
  • JP–EN language misalignment causes repeated back-and-forth
  • Weak go-live evidence creates uncertainty in go/no-go decisions

PMO that Drives Projects Forward through Structured “Frameworks”

Planning

Build a resilient foundation with a ‘no over-planning at the start’ approach (rolling wave), enabling adaptability to change.

Progress Management

Minimize rework and omissions by putting them on a ‘visualized flow’

Communication

Standardize information flow to ensure speed and consistency in decision-making and consensus-building

Risk Management

Establish a standardized
‘early detection → rapid response’ process, removing dependency on individual judgment.

How We Work (e.g., Kick-off within Two Weeks)

Day 0–3:
As-Is Assessment

Inventory WBS, RAID, and governance structures to identify gaps

Day 4–7:
Corrective Action Plan

Define granularity standards, KPIs, and governance structures

Day 8–10:
Implementation

Apply templates and transition to bilingual (English–Japanese) operations

Day 11–14:
Stabilization

Establish regular weekly operations/reporting and set initial KPI values

Organization Structure – PMO with 4 members

PMO Lead /Governance Role (A)

Overall governance (SteerCo/PMC operations), priority alignment, and final decision-making/escalation for change management

Key Deliverables

  • Integrated Plan & Baseline
  • Governance Calendar / Steering Committee Materials
  • Change Request (RFC) Approval Log
  • Release Readiness Evidence

Sample KPIs

  • Lead time for critical decision-making: ≤ 3 business days
  • Schedule variance: ≤ 5%
  • Escalation rate for critical risks within 48 hours: 100%

Planning & Progress/RAID Controller (B)

Integrated WBS/milestone maintenance, weekly progress review operations; maintaining RAID freshness and tracking, issuing exception reports.

Key Deliverables

  • Integrated WBS & Critical Path Analysis
  • Weekly Report
  • RAID Log (with priority, due date, and owner specified)
  • Exception Report (delays, quality deviations, resource shortages)

Sample KPIs

  • RAID update freshness (≤ 5 business days): 100%
  • On-time action completion rate: ≥ 90%
  • Variance detection rate at T–2 weeks: ≥ 80%

Quality & Testing/Cutover PMO (C)

Test strategy and progress management, defect management, UAT governance, cutover planning, runbook preparation, and hypercare operations.

Key Deliverables

  • Test Plan (Entry/Exit Criteria)
  • Defect Report
  • UAT Evaluation Document
  • Cutover Runbook / Hypercare KPIs


Sample KPIs

  • Test execution rate: ≥ Plan
  • Critical defect SLA compliance rate: ≥ 95%
  • Median TTR for critical incidents within 30 days after Go-Live: ≤ 4 hours

Change & Communication /Localization(D)

Bi-directional communication design (Japanese/English), meeting facilitation and minutes/action management, and training planning

Key Deliverables

  • Communication plan & stakeholder map
  • Meeting minutes (issued within 24h) / action tracking
  • Training plan & execution records
  • SOPs/procedures (Japanese/English) & change impact analysis

Sample KPIs

  • Meeting minutes issuance within 24h: 100%
  • Training completion rate: ≥ 95%
  • Bilingual document coverage: 100%

RACI (Excerpt)

AreaABCD
Integrated Plan & BaselineA/RCII
Weekly Progress & Exception ManagementARCC
RAID ManagementARCC
SteerCo/PMC ManagementRCCC
Test / UAT GovernanceACRI
Cutover / HypercareACRC
Change Management (RFC)A/RCCI
Communication / TrainingAICR
Document Management & LocalizationAICR

Cases

Manufacturing × SAP

Test promotion, phase completion with zero delays, and decision log maintenance

Pharmaceuticals × Operations & Maintenance

Updating regulations and stabilizing bilingual (Japanese/English) operational SLAs.

Real Estate × Strategy Formulation

Organizing existing initiatives and creating a roadmap aligned with the medium-term management plan

Pricing & Engagement

Per Person-Month / Monthly Rate

On-site (mainly within Tokyo), Remote (details provided during consultation)

Per Mission (Fixed Fee)

Strategy development, certification acquisition, audit support, etc

Frequently Asked Questions (FAQ)

Do you create documents in both English and Japanese?

Key deliverables (WBS, RAID, meeting minutes, decision logs, SteerCo materials) are prepared in both Japanese and English.

How do you share roles with existing PMs/vendors?

We focus on governance, progress, quality, and change management, while respecting vendors’ responsibility for development and design.

What tools are supported?

Primarily Microsoft 365, Power Platform, Jira, Confluence, and ServiceNow, with flexibility to match client-specified tools.

How long does it take to get started?

Our standard plan includes a two-week kickoff, followed by full implementation after PoC. Timelines may vary depending on project size and structure—please contact us for details.

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